Foundation Skills
Foundation Skills are common to all jobs and should be viewed as the foundation upon which specific workplace and career skills are added. At the beginning of the work experience, the participant and employer should review and discuss the following Foundation Skills that will set the basic expectations for the work experience.
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Work Ethic and Professionalism |
Skill |
Performance Expectations |
Attendance and Punctuality
| Showing up in timely manner prepared for work
Providing sufficient notice if unable to report for work
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Workplace Appearance
| Dressing appropriately for position and duties
Practicing personal hygiene appropriate for position and duties
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Accepting Direction and Constructive Criticism
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Accepting direction and feedback with positive attitude through appropriate verbal and non-verbal communication skills
Displaying willingness to work in a cooperative manner
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Motivation and Taking Initiative
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Participating fully in task or project from initiation to completion
Initiating interaction with supervisor for next task or project upon successful completion of previous one
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Understanding Workplace Culture,Policy and Safety
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Demonstrating understanding of workplace culture and policy
Respecting confidentiality and exhibiting understanding of workplace ethics
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Communication and Interpersonal Skills
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Skill |
Performance Expectations |
Speaking
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Speaking clearly
Using language appropriate to the environment, both in person and on phone
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Listening
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Listening attentively
Making and maintaining eye contact appropriate to the workplace culture
Confirming understanding
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Interacting with Co-Workers
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Relating positively with co-workers
Working productively with individuals and in teams
Respecting racial and cultural diversity
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